Welcome to our website. By accessing or placing an order through our ecommerce store, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. General Information
This website operates as an online food ordering platform offering a variety of products including meals, snacks, beverages, desserts, bakery items, and related food products. These Terms apply to all visitors, users, and customers of the website.
We reserve the right to update, change, or replace any part of these Terms at any time without prior notice. Continued use of the website after changes means you accept those changes.
2. Eligibility to Order
By placing an order, you confirm that:
You are legally capable of entering into a binding agreement.
The information you provide is accurate and complete.
You are ordering for personal consumption, not for resale unless agreed otherwise.
3. Products and Availability
All products are subject to availability.
Images shown on the website are for illustration purposes only. Actual presentation may vary.
We reserve the right to limit quantities or discontinue any product without notice.
4. Pricing and Payment
All prices are displayed in local currency and may include or exclude taxes, depending on applicable laws.
Prices may change at any time without prior notice.
Full payment must be made at the time of ordering using the available payment methods.
We are not responsible for payment failures caused by third-party payment providers.
5. Order Confirmation and Cancellation
An order is considered confirmed only after payment is successfully completed and you receive an order confirmation.
Once an order is confirmed, it cannot be cancelled or modified unless explicitly allowed by our customer support.
We reserve the right to cancel any order due to pricing errors, stock issues, or suspicious activity. In such cases, a refund will be processed if payment was made.
6. Preparation, Delivery, and Pickup
Estimated delivery or pickup times are provided for convenience and may vary due to traffic, weather, or operational factors.
Delays do not entitle customers to compensation or refunds unless required by law.
It is the customer’s responsibility to provide accurate delivery details.
7. Food Quality and Allergies
Our products may contain or come into contact with common allergens.
Customers are responsible for reviewing ingredients and making informed choices.
We are not liable for allergic reactions or health issues resulting from consumption of our products.
8. Returns and Refunds
Due to the perishable nature of food items:
Returns are not accepted.
Refunds are only applicable in cases of incorrect, damaged, or missing items, subject to verification.
Any issue must be reported within a reasonable time after delivery.
9. User Conduct
You agree not to:
Use the website for unlawful or fraudulent purposes.
Provide false or misleading information.
Attempt to harm, disrupt, or misuse the website or its services.
We reserve the right to refuse service or terminate access if these rules are violated.
10. Intellectual Property
All content on this website, including text, images, logos, and design, is our property and protected by applicable laws. Unauthorized use, reproduction, or distribution is prohibited.
11. Limitation of Liability
We are not liable for:
Indirect or consequential damages.
Delays or failures beyond our reasonable control.
Issues arising from misuse of products or incorrect information provided by the customer.
12. Privacy
Your personal information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of information as described there.
13. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in our operating jurisdiction.
14. Contact Information
If you have any questions about these Terms and Conditions, please contact us through the details provided on our website.
