Refund and Returns Policy

Thank you for ordering from our ecommerce store. Please read this Refund and Returns Policy carefully before placing an order, as it explains how refunds and returns are handled for our food and beverage products.

Due to the perishable nature of our products, including prepared meals, snacks, desserts, bakery items, and beverages, we do not accept returns once an order has been delivered or picked up.

Refunds may be considered only under specific circumstances, including receiving the wrong item, missing items in your order, or items that arrive damaged, spoiled, or not fit for consumption.

Refund requests based on personal taste preferences, change of mind, incorrect orders placed by the customer, or delays caused by factors beyond our control are not eligible for refunds.

Any issue with an order must be reported within a reasonable time after delivery or pickup. Requests submitted after this period may not be eligible for review.

If your refund request is approved, the refund will be processed using the original payment method. The time required for the refund to reflect in your account may vary depending on your payment provider.

We reserve the right to refuse refund requests if there is insufficient evidence of the issue or if the request does not meet the conditions outlined in this policy.

We may update this Refund and Returns Policy at any time without prior notice. Changes will be effective immediately upon being posted on the website.

If you have any questions regarding this policy, please contact us using the information provided on our website.